31/10/2023 Introducing Enhanced License Management What’s new? We have updated our licensing model and the way it assigns devices to the available seats. This means that you no longer have to worry about exceeding the […]
30/08/2022 How do I renew my subscription through the management console? When your license is about to expire and you do not have the auto-renewal active, you can renew manually through your Management Console on my.emsisoft.com After your log-in, select the […]
30/08/2022 I want to delete my account We are sorry to see you go! It is not possible to have a service active without an an account. You can request the deletion of your Account at any […]
30/08/2022 How do I cancel the auto-renewal? Once you purchase or renew an Emsisoft yearly subscription, your protection is set to be automatically renewed, as explained during the purchasing process. Auto-renewals can be canceled on your Management […]
30/08/2022 How do I update my payment details? Emsisoft does not store your payment information. For any assistance related to billing, you can contact our payment processor partners 2Checkout / Verifone or Cleverbridge, although you can easily update […]
30/08/2022 How to upgrade a license or add seats When you need to protect more devices than your license allows, you can upgrade your current subscription through your Management Console at MyEmsisoft portal on https://my.emsisoft.com , click on your […]
30/08/2022 How to check when my license expires? You can check the expiration date of your license through the MyEmsisoft portal. Log into my.emsisoft.com with the credentials of your account and head to the Workspace panel, or in […]
01/04/2020 How do I migrate my personal license to a Management Console workspace? To take advantage of the centralized protection management features included in all Emsisoft products, you need to migrate your license to a workspace. A workspace defines your home or organization […]
06/12/2014 How do I insert my license in an Emsisoft product? Preface We’ve moved away from using license keys directly except in a few specific situations, such as purchasing a license directly from one of our resellers. Instead, use you license’s […]
28/09/2014 How do I migrate an Emsisoft Anti-Malware product license seat to a different computer? To migrate an Emsisoft Anti-Malware license seat to a different computer, follow the steps below: 1. Remove the program from the old computer through Windows Start > All Programs > […]
